Days Inn Cranbrook

The hotel was beautiful! The entry was very inviting. The staff was polite, helpful, and all around great people. Our room was perfect almost like we were at home. Had an amazing sleep. The rate of the room was great for a couple that hadn't planned to stop while traveling through Albert and British Columbia!!

Nothing honestly this place couldn't have been better.

Hotel was very clean and recently renovated. Rooms were nice, bed was comfy.

Requested early check in (2:30pm), but due to traffic and an accident on the highway, we arrived half hour past regular check in time which is 4pm. Room wasn't ready. No other room offered. Staff didnt accommodate, try and figure out an alternative, get a rush on our room, or anything. We ended up going up and looking for ourselves cause the staff seemed fine letting us wait in the lobby. Also the A/C didn't work. We also heard a lot of noise coming from the room next door.

The bed was really confy

Location

Broken furniture, curtains stained and dirty, air not working efficiently, bathroom floor dirty

Very dirty.

Didnt like how old and dirty it felt. Staff at front desk check in and out were not very nice.

frond desk staff and cleanliness. Location quite convenient.

Bathtub faucet was irritating to use and embarrassing to ask!Not suitable for motels where only travellers go. Use CONVENTIONAL features ONLY or provide instruction.

The overall cleanliness & comfort after a long trip was fantastic and much appreciated

It was all good..

Easy to find, staff excellent, rooms very clean and comfortable. Price good.

Friendly staff, nicely renovated hotel, clean and modern rooms, comfortable bed.

Room was quite cold but after we spoke to the receptionist we were provided with a space heater.

Staff and the pool and the coffee

Room was cool and no extra blankets...but we never asked for more either. Parking was a challenge.

The bed was very comfortable and the room was spacious.

The bathroom was small and the power plug-in needed to be updated, as the connection for my hair dryer kept falling out of the wall.

King bed was very comfy!

Parking was full, truck and trailer took up 7 spots and a flat deck tow truck took up another 6...only parking left was in the back and it seemed a little sketchy. 3rd floor smelt like cigarette smoke in the morning.

clean and the beds were comfy....the continental breakfast had many options, great for young kids.

First room next to very loud ice dispenser machine. After complaining got another room only reluctantly. After accepting just to find out that is was even worse with the window right above the main AC unit for the whole hotel. So loud I could only sleep for two hours.

It was a pleasant surprise to find actual dishes (plates & cups) used in the large breakfast room. So nice to have morning coffee out of a cup and to have knives and forks that aren't plastic!

The room was very cold as the weather had turned cold and they had run out of heaters. Blankets were provided and apologies made for the lack of heat.